In today’s nearly real-time business environment, better communication across departments and better communications with your customers is essential. Unfortunately, many credit departments are hamstrung by manual processes and struggle to effectively manage these important relationships. The good news is that solutions for managing collections and disputes are evolving to place an increased focus on optimizing both internal and external relationships and procedures. In fact, many companies owe the success of their accounts receivables (A/R) departments to automated software tools that incorporate powerful workflow and business intelligence (BI) features.

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